Wendy deals with the day to day running of the firm’s family mediation service.
She is the first point of contact for all mediation issues and deals with mediation enquiries from the public, lawyers and the Court. Her role involves arranging client appointments, undertaking the initial willingness test with clients and preparation of correspondence in relation to MIAM meetings.
Wendy worked in various administrative roles including for the Armed Forces and a criminal law practice before moving to work at Rollits York office, originally as a legal secretary.
Her professional approach to the role combined with empathy and a willingness to listen to clients when they call is the reason she enjoys the role so much.